Practical Marketing for Managed Service Providers. Part 1 - Strategy
This is the first article in a series about practical marketing for MSPs. The articles in the series are based on the content of workshops conducted with MSPs in 2025.
AI and Prompt Engineering for MSPs
Easy-to-implement scenarios and best practices for AI prompt engineering in managed service providers.
The Rise of Ultra-Specialized Managed Service Providers
Implementing the ultra-specialized MSP strategy requires significant market research and critically evaluating your strengths and capabilities.
Strategy for Managed Service Providers
Successful MSPs have a strategy documented in one form or another. Let’s explore a simple framework for defining and documenting that strategy.
Protecting Your Team Against Your Customers: Quick Guide for MSP Owners
Here is a short guide based on best practices for handling complicated customers I recently collected from MSP owners.
Dealing with MSP Technician Burnout
The signs of burnout, and strategies for helping technicians avoid it based on the experience of successful MSP managers.
Top 5 Ways Cybercriminals Breach Managed Service Providers
The list of top exploited cybersecurity risks for MSPs and how to protect against them.
Acquiring a Managed Service Provider Business. Part III: Integration
Part III is the final article in the series and covers the newly acquired business's integration stages.
Acquiring a Managed Service Provider Business. Part II: Valuation, Negotiation and Deal Structure
Part II covers valuation, deal structuring and negotiation strategy for acquiring an MSP business.
Acquiring a Managed Service Provider Business. Part I: Reasons, Targets and Due Diligence
Part I covers the reasons for acquiring an MSP, how to select the targets, and what to consider during due diligence process.