AI and Prompt Engineering for MSPs
Easy-to-implement scenarios and best practices for AI prompt engineering in managed service providers.
Top 5 Ways Cybercriminals Breach Managed Service Providers
The list of top exploited cybersecurity risks for MSPs and how to protect against them.
Importance of Good Ol’ Backups for MSPs
MSPs often see backup only as a way to recover the system in case of a failure, data loss or cyber attack. Backups are much more than that.
Metrics for Managed Service Providers
In this post, I will list metrics many successful MSPs find useful, grouping them into three categories — operational, technology, and financial.
Boosting MSP Productivity by Reducing Tool Overload
If you have been in the managed service business for a while, chances are high that you suffer from tool overload without even suspecting it.
MSP Maturity and Scalability
A higher level of operational maturity allows MSPs to scale and grow the business with the existing resources.