Acquiring a Managed Service Provider Business. Part II: Valuation, Negotiation and Deal Structure
Business

Acquiring a Managed Service Provider Business. Part II: Valuation, Negotiation and Deal Structure

Part II covers valuation, deal structuring and negotiation strategy for acquiring an MSP business.

Acquiring a Managed Service Provider Business. Part I: Reasons, Targets and Due Diligence
Business

Acquiring a Managed Service Provider Business. Part I: Reasons, Targets and Due Diligence

Part I covers the reasons for acquiring an MSP, how to select the targets, and what to consider during due diligence process.

Why Do Managed Service Provider Businesses Fail?
Business

Why Do Managed Service Provider Businesses Fail?

Common reasons for MSP business failure based collected through the years from conversations with thousands of MSP business owners

New Revenue Streams for Managed Service Providers
Business Ideas

New Revenue Streams for Managed Service Providers

Ideas on additional services for MSPs to collect more revenue from the existing customers.

Smart Goal Setting for Managed Service Providers
Business

Smart Goal Setting for Managed Service Providers

Setting the goals around improving the work that the team is doing focuses the team and provides them guidance in terms they understand.

Pricing and Costs for Managed Service Providers: Defining Per User and Per Device Rates
Business

Pricing and Costs for Managed Service Providers: Defining Per User and Per Device Rates

The most common question from MSPs is how to define and adjust their prices. There is a trap to follow the competition.

Positioning the Value of Managed Services to Prospects and Customers
Business Ideas

Positioning the Value of Managed Services to Prospects and Customers

Understanding of the business of your customers and prospects, you can build your portfolio of services and products and pitch it most effectively.

Converting A Business from Break-Fix to Managed Service Provider
Business

Converting A Business from Break-Fix to Managed Service Provider

A story from an MSP about their journey of converting their break-fix shop into a managed service provider.

Replacing Another Managed Service Provider
Business

Replacing Another Managed Service Provider

In this article, I offer helpful tips on how to pitch to customers in a competitive situation.

Simple Sales Tip: Talk About Money They Make, Instead of Money They Pay
Business Ideas

Simple Sales Tip: Talk About Money They Make, Instead of Money They Pay

“We are making money, not spending money.”